BRANCHEDACHONLINESHOPS
Industries
Online Shops & E-Commerce
Online shops and e-commerce that sell and take load off support.
You might recognise this
- 01
Support drowns in order-status questions
- 02
Abandoned carts from a clunky checkout
- 03
Returns tie up a lot of manual work
On the web
A clean catalogue, fast checkout and compliant legal pages, optimised for conversion on every device.
AI Chatbot
With the AI assistant
The AI assistant answers product questions, checks order status after verification and helps with returns.
Try it liveIndustries
Our approach for your industry
An online shop is won or lost at checkout. We optimise the entire purchase path: a clear catalogue, a lean cart and a checkout that completes in a few steps on mobile. Legally compliant mandatory pages such as terms, cancellation policy and imprint are included from the start. The AI assistant handles the bulk of repetitive support load: order status after identity verification, return procedures and product questions, so your support team handles only the complex cases.
What you get
- Mobile-optimised product catalogue with filter function
- Lean checkout with minimal abandonment risk
- Legally compliant mandatory pages: terms, cancellation, imprint, privacy
- AI assistant for order status, returns and product questions
- Core Web Vitals-optimised performance for better Google ranking
Frequently asked questions
How does the AI assistant check order status without giving third parties access to customer data?
The assistant asks for identification before providing information: for example order number and email address. Only after a successful match does it provide status information. The check runs through a secured interface to your shop system. Customer data is not stored in the chat.
Can we keep our existing shop and just add the AI assistant?
Yes. The AI assistant installs with one line of code on any existing website or shop, regardless of the system used. A complete rebuild is not required. If you want to optimise the shop in the long term, we discuss that separately and provide a quote.
Which legal pages does an online shop in Germany need and are they included?
A shop in Germany requires at minimum: imprint, privacy policy, terms and conditions, cancellation policy with model form and cookie consent. All of these pages are part of our shop build. We work with your existing legal texts or point you to a suitable text provider: legal review is with a lawyer, not with us.
Ready?
Does this fit your business?
Tell us briefly about your industry and your plans. You get an honest assessment and a clear fixed-price offer.