AI AUTOMATIONDACHDE/EN
AI Automation
Email Assistant
Sort the inbox and draft replies, a human approves before sending.
What you get
Less time in the inbox, more for customers
Faster replies with no loss of quality
Nothing goes out without human approval
The starting point
The inbox overflows, important inquiries slip through and the same emails cost valuable time every day.
How we work
An AI assistant sorts incoming mail, drafts suitable replies and puts them up for approval. Nothing goes out without human confirmation.
A good email assistant takes routine work off your plate without ever replying on its own: you keep control over every message. You see it when important inquiries are handled faster and nothing slips through anymore.
What the work covers
The assistant reviews incoming mail, sorts it by topic and urgency and drafts suitable replies from your approved knowledge. It puts the drafts up for approval, and nothing is sent until you confirm. It is set up to fit your inbox and your workflows.
Deliverables
- Inbox sorting by topic and urgency
- Reply drafts from approved knowledge
- An approval step before every send
- Integration with your existing inbox
- Processing in the EU, GDPR-compliant
How we work together
- 01
Conversation and goals
In a short conversation we clarify what you want to achieve, who your customers are and what content exists.
- 02
Concept and design
We draft structure and design, agree them with you and define content and features.
- 03
Build
We build the site on a modern, fast stack, focused on speed, visibility and accessibility.
- 04
Review and refinement
We review the site together in rounds, until content, design and details are right.
- 05
Launch and care
The site goes live, the first year of hosting is included, and on request we handle ongoing operation.
Frequently asked questions
Does the assistant send emails on its own?
No. It only drafts and puts every reply up for approval. Only what a person confirms is ever sent.
How does the assistant know what to reply?
It replies only from the knowledge you approve, such as your FAQs, texts and documents. When it does not know, it invents nothing and flags the point for a human reply.
Where is the data processed?
Processing takes place in the EU and is GDPR-compliant. Conversations and content are not used to train models, and a data-processing agreement covers the processing.
Question not covered?
Tell us briefly what you have in mind. You get a clear answer, no run-around.
Related services
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